What our Legal notice covers
Our Legal notice explains the conditions that apply when you open, use or close an account with us. Access is available only where local law permits, and your location, identity details and phone verification may affect whether an account can be opened or kept active. We
-
1
set out how account records connect with deposits through DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, so payment entries can be matched to the correct account. The notice also describes restrictions on account sharing, inaccurate details and attempts to use another person’s payment
-
2
route. If a verification question appears, follow the account path shown on screen rather than creating a second account. You can read the Legal notice before registration and return to it from the account area after access. For a policy question, use the support route linked
-
3
beside the account and cashier areas; our team can point you to the relevant clause without changing the wording of the policy.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.